Travel Policies

A trip is only confirmed once the required deposit or full payment has been successfully processed. All bookings are subject to availability and published trip terms.

Travelers can pay in full or choose approved installment plans.

If an installment payment fails or a balance is not resolved by its deadline, The Collective reserves the right to cancel the booking and retain all previous payments.

Deposits are generally non-refundable unless stated otherwise for a specific trip. Any eligible refunds are processed according to each trip’s cancellation window and supplier terms.

Travelers are responsible for valid travel documents, visa requirements, and compliance with destination laws and safety guidance. Flight purchases are traveler-managed unless explicitly included.

Passports must be valid for at least six (6) months beyond your scheduled travel dates, as many international destinations require this for entry.

Travelers who are denied boarding or entry because of insufficient passport validity, missing visas, or incomplete documents are responsible for any resulting costs and are not entitled to a refund.

All travelers are expected to contribute to a safe and respectful group environment. While on a Collective experience, travelers must not:

• Endanger, threaten, or harass other travelers, hosts, guides, or local residents.
• Engage in unlawful activity or violate local laws and customs.
• Disrupt group activities, accommodations, or the experience of other travelers.

The Collective reserves the right to remove any traveler from a trip, at that traveler’s own expense, if their behavior is disruptive, dangerous, or unlawful to the group or to local hosts. Travelers removed under this policy are not entitled to a refund or compensation for the unused portion of the trip.

The Collective may adjust itinerary components due to weather, safety, vendor changes, or force majeure events while preserving the quality and intent of the experience.